Fees
All fees for sessions, packages, and programmes are clearly outlined at the time of booking and are subject to change without prior notice. Payment is required in advance to confirm your booking.
Please note that fees are non-refundable and non-transferable, except in cases where a cancellation is made in accordance with the cancellation policy (Read Terms & Condition in the footer below).
Packages and programmes have specific validity periods (use within 1 year).
Payment for Group Sessions
Payment is required in advance to confirm your booking and can be made online or via bank transfer directly.
Workshop tickets are non-refundable but may be transferable to another workshop date within one month, provided you inform me that you are unable to attend, even if this is on the day of the workshop.
Please note that group emotional release sessions are an exception, as these require additional preparation and planning. For these sessions, a minimum of 3 days’ notice is required for cancellations. Cancellations made less than 3 days before the session are neither refundable nor transferable.
Insurance
I am fully insured through Balens Professional Liability and Malpractice Insurance, ensuring both your safety and mine during all sessions.
Payment for 1-1 Sessions
Payment is required in advance to confirm your booking and can be made online or via bank transfer directly.
If you choose to pay by bank transfer for in person sessions and online emotional release sessions, a down payment of £100 is required within 3 days of scheduling your session to confirm your booking. If the payment is not received within this timeframe, the session spot may be released, as other clients may benefit from the availability. The remaining balance must be paid no later than 1 day before the session.
If you prefer to pay in full, the full payment must be completed within the first 3 days of confirming the session.
Cancellation Policy For Group Sessions
Cancellation Policy For 1-1 Sessions
Cancellations must be made at least 72 hours in advance to retain credit for future bookings. Cancellations made within 72 hours of the session are non-refundable and non-transferable.
At least 3 days' notice is required, which allows me time to adjust plans accordingly. Payments are non-refundable but are transferable to a future session. Cancellations made less than 3 days before the session, or missed sessions without notice, are non-refundable. In this case, £50 from the down payment will be retained as a cancellation fee.
For more details, you can find the terms and conditions in the footer below
Cancellations must be made at least 72 hours in advance to retain credit for future bookings. Cancellations made within 72 hours of the session are non-refundable and non-transferable.
At least 3 days' notice is required, which allows me time to adjust plans accordingly. Payments are non-refundable but are transferable to a future session. Cancellations made less than 3 days before the session, or missed sessions without notice, are non-refundable. In this case, £50 from the down payment will be retained as a cancellation fee.
For more details, you can find the terms and conditions in the footer below